Privacy policy
How we use the information that makes your creative workspace work.
Who this policy covers
This policy covers GENOMOUS at genomous.ai, including its studios, assistant, projects and organization workspaces. GENOMOUS operates the service and handles account and service data. When a business invites you to its workspace, that business also controls how its team’s content is used and who can access it.
Information we collect
We store account details such as your name, email address, profile image and sign-in provider; organization memberships and roles; prompts, messages, uploaded references and generated files; projects, brand settings and saved workflows; and records needed to operate the service, including generation requests, approvals, usage, payments and security events.
Account sessions use cookies. Device-local preferences and editor drafts may use browser storage. Sign-in protection can process IP addresses and browser information. Do not upload passwords, payment-card details, or sensitive personal information that is unnecessary for your task.
Google sign-in
If you choose Google sign-in, we request your basic profile, email address and Google account identifier to create or authenticate your GENOMOUS account. The sign-in integration does not request Gmail, Google Drive, Calendar or contacts access. Google credentials and your GENOMOUS workspace are separate from any account connected to ChatGPT.
We use Google account data for sign-in, account security and your profile. We do not sell it or use it for advertising. GENOMOUS does not use information received through Google sign-in to train AI models. You can revoke GENOMOUS access in your Google Account’s third-party connections settings. Revoking access does not itself delete files already stored in GENOMOUS.
How we use your information
We use information to provide the features you request, keep workspaces separate, process generations, deliver account emails, manage subscriptions, answer support requests and prevent abuse. Optional assistant memory stores preferences you choose to save or permit the assistant to remember. You can disable memory and clear saved memories in the assistant settings.
Services that process your data
Cloudflare hosts application services, files and workspace data. Supabase supports integration services. OpenAI processes assistant requests and associated files when you select an OpenAI model. For Claude, Gemini and Grok models, OpenRouter routes the assistant request and associated context to the selected model provider: Anthropic, Google or xAI. Higgsfield and the selected model providers process the inputs needed to generate or edit media. Account emails use the configured email delivery service. When you pay, PayPal processes the payment; GENOMOUS stores transaction and subscription references, not your full payment-card details.
The provider, input and proposed cost are shown before a media generation is approved. Agent tasks may send relevant context and files to their tools. Connected providers apply their own privacy and retention policies. Service providers may process data in countries other than where you live.
Workspace access and sharing
Workspace files and projects are available to members with the appropriate access. Administrators manage members and can review organization activity. Assistant conversations are scoped to their creator and client workspace. Generated media is stored privately; temporary links may be created for providers to read the references needed for your request. Sharing or downloading an output creates a copy outside those access controls.
Retention and deletion
We retain account and workspace data while it is needed to provide the service, maintain security, resolve disputes or meet applicable record-keeping obligations. You can delete supported assets and clear saved assistant memories through the product. Account-wide access, correction, export or deletion requests can be made using the contact details below. We may need to verify your identity and coordinate with your workspace administrator before acting.
Deleting a GENOMOUS record does not automatically remove copies you downloaded, shared with others, or submitted to another provider. Security, payment or legally required records may need to be retained after other information is deleted.
Your choices
Use email sign-in instead of Google where available, decline optional connections, control memory, manage workspace access and review generation approvals. Privacy rights depend on your location and can include access, correction, deletion and objection to certain processing. You may also contact the relevant privacy regulator.
Children and changes
GENOMOUS is intended for adults and business use. Do not create an account if you are under 18. We update this page when our practices change and identify the revision date above. Material changes affecting existing paid services will be communicated through the service or account email.
Contact
Genomous · Sechterman 17, Avihail 4219000 · IL